Pre-Order Terms and Conditions

Please read and understand the terms and conditions prior to proceeding with placing a pre-order.

Pre-orders are paid for at the time of order and are shipped as close to the time frame provided as possible. 

 PAYMENT

 We will charge the amount of the order at the time of the customer placing the order.

 SHIPPING

 Each products has an expected time of delivery, these time frames are subject to reasonable delays.

Such date is only an estimate and is subject to change, due to unforeseen circumstances, such as but not limited to ordering process, international shipping delays, production delays or public holiday periods that may occur.

If a delay occurs and we can not meet the estimated shipping time we will seek to inform you.

 Upon ordering from our pre-orders, you are committing to purchase and agree to the delivery date and conditions of sale.

We use the Toll group as a reputable shipping agency and all items will be fully traceable once shipped. 
Toll require a signature upon delivery so ensure you select a delivery address with someone available to sign for your parcel. 

If you require delivery to a P.O Box please notify us by email after placing your order.

CANCELLING A PRE-ORDER AND REFUNDS

Pre-order items are eligible for a refund.

We want you to be happy with the items you order and we will gladly refund any pre-order items.


Coupon codes are not allowed to be used on pre-ordered items.

If you are unsure about the above terms and conditions, please speak to one of our team members.